Shipping policy

Last updated: 10.10.2026

At Appliance Logic (trading name of JC Logic Ltd, company number 14412778), we aim to deliver your orders quickly, safely, and efficiently. Please read the information below for full details on our shipping process.

1. Delivery Locations
We currently deliver to addresses within the United Kingdom mainland (England, Scotland, and Wales). We do not currently deliver outside the United Kingdom.

Please note: Delivery to certain remote areas, including the Scottish Highlands and Islands, may take longer.

2. Shipping Costs
Standard delivery to UK mainland addresses is free. If any delivery charge ever applies to your order, it will be shown at checkout before you pay.

3. Order Processing Times
- Orders are typically processed within 1–2 working days after payment is received.
- Orders placed on weekends or public holidays will be processed on the next working day.

4. Delivery Times
Estimated delivery times begin once your order has been dispatched:
- Standard Delivery: 2–5 working days
- Large or Heavy Items: 3–7 working days

Delivery times are estimates and may vary due to factors outside our control, such as courier delays, weather conditions, or peak periods.

5. Couriers
We use reputable UK courier services to ensure your order arrives safely. The courier used may vary depending on the size and nature of your order.

Tracking information will be provided where available once your order has been dispatched.

6. Missed Deliveries
If a delivery attempt is unsuccessful, the courier may:
- Attempt redelivery, or
- Leave instructions on how to rearrange delivery or collect the parcel

It is the customer's responsibility to ensure someone is available to receive the delivery.

7. Damaged or Missing Items
Please inspect your order upon delivery.
- If your item arrives damaged, contact us within 48 hours of receipt.
- If an item is missing, notify us as soon as possible so we can investigate.

Email us at info@appliancelogic.co.uk with your order number and photos (if applicable).

8. Incorrect Address Information
Please ensure your delivery address is correct when placing your order. We cannot be held responsible for delays or losses resulting from incorrect or incomplete address details provided by the customer.

9. Contact Us
If you have any questions about shipping or your order, please contact us:

Email: info@appliancelogic.co.uk
Phone: 01422 525 569
Address: JC Logic Ltd, Claremount Close, Halifax, HX3 6PF, United Kingdom
Website: www.appliancelogic.co.uk